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Customer Service

Akhil Health Foods have been shipping natural products internationally since Mar 2006 with many satisfactory and repeat customers all over the world. You may order with confidence!

Returns and Refunds Policy

Products may be returned to Kirkman® for refund or exchange within 30 days from the date of purchase only if the product has not been opened and the protection wrap is in place.  (The cost of shipping is not included in the eligible refund amount.)

 

Probiotics Policy

• SHIPPING DAYS: Probiotics will only be shipped Monday through Wednesday to avoid weekend delays. Orders for probiotics received on Thursday or Friday will be held for shipment on Monday.
 
• DURING WARM WEATHER: Kirkman}s standard shipping method for probiotic orders is 2-day UPS. (We may suggest an upgrade to Next Day if necessary.) 

If you choose to ship in a method other than standard shipping (2-day UPS), Kirkman® will honor your shipping choice but will not accept returns or refunds for product that arrives warm or damaged due to not using our standard shipping method.
 

Hot Weather Instructions for Heat Sensitive Products

 In very warm weather (temperature is above 75° Fahrenheit or 24° Celsius), to ensure the highest potency of heat sensitive products, all orders containing probiotics will be sent on ice. Because ice packs only last one day, orders containing these products should be sent the fastest way possible. During excessive heat, probiotics will inevitably arrive warm. Although exposure to high temperatures for one or more days may slightly reduce the potency of some probiotics, they are still safe to take. Our Probiotics contain at least double the amount of live cultures over what is indicated on the label to allow for transit times, etc. NOTE*** If the temperature is above 90 degrees please choose UPS Overnight shipping or EMS or UPS (International shipping).  

 


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